Frequently Asked Questions

Got questions? We have answers. Everything you need to know about our truck dispatch services.

Q1: What is The North System LLC?

The North System LLC is a professional truck dispatch company based in Catonsville, Maryland. We help owner-operators and interstate trucking companies across all 50 states stay loaded, protect their MC authority, and build predictable revenue through disciplined dispatching, dedicated lane planning, and 24/7 ELD monitoring.

Q2: How long have you been in business?

The North System LLC was founded in 2021. Since then, we have built a strong reputation for reliable, results-driven truck dispatching services for carriers operating Dry Van, Reefer, and Flatbed trucks across the United States.

Q3: Which states do you cover?

We provide truck dispatch services across all 50 states of the United States. Whether you run regional lanes or coast-to-coast routes, our dispatchers will find the best loads available in your area.

Q4: What truck types do you dispatch?

Q4: What truck types do you dispatch? We dispatch all major truck types including: ✅ Dry Van ✅ Reefer (Refrigerated) ✅ Flatbed

Q5: What services does The North System LLC provide?

Our complete dispatch services include: Load booking and freight dispatching Dedicated lane planning and route optimization 24/7 ELD monitoring and HOS compliance support Broker negotiation and rate maximization Paperwork and documentation (BOL, invoicing) Carrier support and broker communication

Q6: Are you available 24/7?

Yes! Our dispatch team is available 24 hours a day, 7 days a week — including weekends and holidays. Whether you need a load at 2 AM or emergency support on the road, we are always just a call away.

Q7: Do you monitor ELD?

Yes. As part of our dispatch services, we provide 24/7 ELD monitoring to ensure your Hours of Service (HOS) compliance with FMCSA regulations. This helps protect your MC authority and keeps your safety record clean.

Q8: Do you handle paperwork?

Absolutely! We manage all dispatch-related paperwork including Bill of Lading (BOL), rate confirmations, invoicing, and broker communication — so you can focus entirely on driving and earning.

Q9: How do you find loads?

Our experienced dispatchers use top load boards and maintain strong relationships with reputable brokers across the USA. We negotiate the best possible rates on every load to maximize your revenue per mile.

Q10: How much do you charge?

We offer two flexible pricing models: Commission Based: 10% of gross load amount per dispatched load Flat Fee: Fixed monthly fee agreed upon at onboarding Contact us today to discuss which plan works best for your operation.

Q11: Are there any hidden fees?

Absolutely not. The North System LLC believes in 100% transparent pricing. What we agree upon is exactly what you pay — no hidden charges, no surprise fees, ever.

Q12: Do you require a long-term contract?

No! We operate on a flexible, no long-term contract basis. We believe in earning your trust every single week. You can cancel anytime with just 7 days written notice — no penalties, no hassle.

Q13: When do I pay the dispatch fee?

For commission-based clients, the dispatch fee is deducted from your gross load payment once received from the broker or shipper. For flat fee clients, payment is due at the beginning of each billing cycle.

Q14: How do I get started with The North System LLC?

Getting started is easy! Simply: Step 1: Contact us via phone, email, or our contact form Step 2: Share your MC Number, DOT Number, and truck details Step 3: Sign our simple dispatch agreement Step 4: Your dedicated dispatcher gets to work finding you loads immediately!

Q15: What information do I need to provide?

To onboard with us, you will need to provide: Valid MC Number and DOT Number Proof of active trucking authority Current insurance certificate Truck and trailer details ELD login credentials (for monitoring) Preferred lanes and operating states

Q16: How quickly can I get my first load?

Most of our new carriers receive their first load within 24 to 48 hours of completing onboarding. Our dispatchers begin searching for loads immediately once your paperwork is in order.

Q17: Can I choose my own lanes and routes?

Yes! We work closely with every carrier to understand their preferred lanes, home base, and operating states. Our lane planning is fully customized to match your preferences while maximizing your earning potential.